cuatv launches with Cooperative Score

Web Services recently updated our cuatv.com website for the Cooperative Score initiative. cuatv.com is a collaboration between CU*Answers and FulVew Productions to provide the credit union industry with premium professional quality video for use in your branches and websites.

All the videos on cuatv.com are available for you to use free of charge. For a small fee, FulVew will customize the video with your credit union brand.

Check out the updated site built on WordPress.

New Cooperative Score Site

Cooperative Score

2012 is the United Nation’s International Year of the Cooperative. CU*Answers wants to highlight all the cooperative initiatives we have with our cuasterisk.com network and our clients. Cooperative Score is a one stop location for many of the different web sites that encourage participation in the network.

Check out the site, and also all the sites that it links to.

To learn more about Cooperative Score, watch the video.

Cooperative Score is built with WordPress.

Online Banking Community Receives Redesign

Grand Rapids, MI – July 26th, 2011
CU*Answers says that earlier this year it made some exciting changes to its Online Banking Community (OBC) and the login page to It’s Me 247 Online Banking.

The CUSO says that the changes were designed to provide members with a friendlier, easier to use login page while providing credit unions with more flexibility over what their members see. The Online Banking community, referred to as ‘OBC’ is part of the It’s Me 247 site that provides members with detailed information on what can be done in online banking. Unlike It’s Me 247 online help, the OBC describes the various services right on the screen and lets members know how to get started. The redesign of the site includes the addition of banner ads to the login page that can direct members to a number of places, including the credit union’s website, and comes with a default package of 4 generic messages. For credit unions participating with the CU*OverDrive marketing program, these ads are updated per package details.

Other enhancements for It’s Me 247 can be found at https://www.cuanswers.com/kitchen/im247_enhancements.php.

Marketing to your online bankers

Carma from Affinity Group shared this article with us, and we wanted to share it with the rest of you.

A better Internet Bank? Who gets it right…

The article talks about how most Financial Institutions focus on the transactional aspect of Online Banking.  Read More »

It’s Me 247 Online Banking Access to Change in Oct.

CU*Answers, a 100% credit union-owned provider of data processing services, has announced it will be implementing changes to It’s Me 247, and will no longer support access to the online banking platform via IE5 or IE6.

According to the CUSO, this decision was made due to the rapidly changing needs of the Internet, and Microsoft ending mainstream support for these versions, including the implementation of important security updates for these outdated browsers.

CU*Answers has said that effective Monday, October 4, these browsers will no longer be supported.

A series of recommendations have been made which stress the importance of credit unions communicating this change and alternative solutions available to their members (updating their browser to a supported version or downloading another supported browser such as Safari, Firefox, or Google Chrome).   Additionally, the CUSO has offered to assist by either sending an electronic message (email/online banking) via Member Connect, a service provided by the Xtend CUSO, as well as placing an article on the Online Banking Community (OBC) page that members see when they login.

The CUSO says that It’s Me 247 already presents a message every time a member logs on with an out of date browser that encourages them to upgrade, and that the Online Banking Use Agreement presented to members states, “Your computer must have installed browser software which utilizes appropriate security protections.”

For more information about the sunset for IE5 and IE6 Access to It’s Me 247, view the Client News & Updates page at http://www.cuanswers.com/client.php.

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New Best Practices Blog for CUSO Development Company

CU*Answers Web Services recently announced the launch of a new Best Practices Blog for the Ada, MI-based CUSO Development Company, LLC.

The private blog was created with the intention that clients and partners of CUSO Development Company may collaborate on opportunities and share ideas regarding best practices.

“The new blog was styled to look like CUSO Development Company’s existing website but was actually recreated on WordPress with SiteControl Management System,” stated Web Services Manager, David Damstra.

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