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Web hosting requires a lot of trust. Trust with your files, messages, and information. You already trust us with your priceless member data; trust us with your web data as well. Our hosting is rock solid, with state-of-the-art servers and around the clock monitoring.

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website updates

Professional Services

Web Services Professionals will manage your web site updates. You simply provide the content and we'll optimize it, test it and publish it. Avoid the hassle of managing HTML and browser compatibility. Let our professionals do it for you.

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Critical Network Maintenance Project on Sunday, March 10, 2024

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Please note that all CU*Answers Web Services hosted websites and emails will be impacted by this critical network maintenance project on Sunday, March 10th 2024.

The window for the scheduled downtime is from Sunday, March 10th 2024, from 4:00 AM to 9:00 AM ET and all websites and hosted email will experience some downtime.

For more information on the project and the timelines, please visit CU*Answers Client News.

Members1st Community Credit Union Launches New Website

Members1st home page
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Members1st Community Credit Union launched a new website today. The home page includes: rotating banners for current specials, a section highlighting featured rates, a news section, testimonials and social media links. The design is a modern design that works and looks great on devices of all sizes. The new website is designed to help members and possible new members to quickly locate and acccess information. Take a look at the new website here: Congratulations to the team at Members1st on their new website!

Website Accessibility and Color Blindness

Colors and Websites
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Too often, website accessibility is seen as a checklist, but it’s much more complex than that.  Having standards like the Web Content Accessibillity Guidelines (WCAG) provide a metric that we can measure against, often with a pass or fail scoring.  But even with these guideliness, accessibility conformance cannot be automated.

Take for example, color blindness.   Your design or corporate colors might pass for WCAG AA contrast ratios, but that’s assuming your visitor has normal color vision.  What happens when your visitor is colorblind or colorweak.  And, like most disabilities, colorblindness is on a spectrum, so each visitor might have a different perception.

Smashing Magazine has a nice article about the challenges of making your site conform to the guidelines while dealing with colorblindness.  One big takeaway is this very cool tool:  whocanuse.

CU*Answers Web Services has an accessibility expert on staff.  Susanna is constantly staying up to date with guidelines and tools and educating our team.  If you need help or are concerned about the accessibility of your website, check out our Web Quality Assurance program.

Patch Day – Tuesday, February 20

Starting at 12:00AM on 2-20 we will begin the monthly patch process for all the servers on the CU*Answers network. We are scheduled to be completed by 8AM.

Web Hosting FTP Security Enhancement

Digital Key
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Today we enhanced security for our web-hosting environment by transitioning to IP address allow-list based access.  This raises the security bar for all clients on the shared server.  Addresses that have used the service in the past year, and those inside our network have already been allowed, but if you are one of the few shared-web-hosting clients that has a 3rd party web developer, they may need to contact us if their IP changes in the future.

Adding Xtend Web Chat to Your Website

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In January 2024, CU*Answers Web Services worked with Xtend to implement a new chat vendor for our credit union websites.  To accomplish this goal Web Services created a new WordPress plugin called Xtend Web Chat.

This plugin implements the Xtend Web Chat service on your WordPress based credit union website including customizations to allow Xtend Contact Centers to support your members.


  1. Enrolled in Xtend Web Chat
  2. WordPress website hosted with CU*Answers Web Services
  3. CU*Answers Web Services SiteControl Plugin activated and configured

Download Plugin

Download Xtend Web Chat WordPress Plugin


Please note, this plugin is provided as is with no support or warranty. This plugin includes JavaScript on your website which may cause conflicts with other plugins and code. Your credit union must be WordPress-based and hosted at CU*Answers Web Services. Your credit union must be enrolled in the Xtend Web Chat service and have been provided configuration details for this plugin to function properly.