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Web hosting requires a lot of trust. Trust with your files, messages, and information. You already trust us with your priceless member data; trust us with your web data as well. Our hosting is rock solid, with state-of-the-art servers and around the clock monitoring.

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website updates

Web Services Professionals will manage your web site updates. You simply provide the content and we'll optimize it, test it and publish it. Avoid the hassle of managing HTML and browser compatibility. Let our professionals do it for you.

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Secure Forms on Your CU*Answers Web Service Website

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CU*Answers does not rate our shared hosting servers for private data. And according to the government (in Regulation P), taking white pages information (name and address) and associating it with a financial institution makes it private data. It’s goofy, but that’s why CU*Answers has pushed all private data interaction into It’s Me 247 Online Banking. But for your website this  means you can’t ask “are you a member?” on a form.

We know this is a challenge. Which is why we’ve teamed up with DigitalMailer to offer an option to add Secure Forms for your website.

Secure Forms is a multi part process.  You have to collect the data through a secure means, like SSL the data also has to be stored securely, that is encrypted.  Finally you have to have a secure mechanism to retrieve the data that has been submitted  DigitalMailer takes care of all of this for you.

When a member submits a form, your team will receive an email about the submission.  Then you simply log into the Secure Forms Administration and view the entry.

Your credit union signs up directly with DigitalMailer for Secure Forms.  You can build your own forms or provide CU*Answers Web Services administrator access on your account and we can build them for you (standard rates apply).  Adding them to your website is super easy, they are simply links to the forms.

Learn more about DigitalMailer’s Secure Forms.

Network Maintenance April 9th, 2016

On Tuesday, April 19th starting at 12:00 AM, we will begin the monthly patch process for all the servers on the CU*Answers network.

  • CU*Talk audio response and our phone system
  • It’s Me 247 online and mobile banking
  • CU*CheckViewer check images
  • eDOC applications
  • Hosted web/mail sites and
  • AnswerBook
  • CU*Spy
  • RAS/VPN/remote access


Mountain River Credit Union Launches New Website

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Congratulations to Mountain River Credit Union on the launch of their new website! The new website is based on our WordPress with SiteControl platform. The new design is responsive and has many great features such as the direct login widget, inside page related navigation, and integrated Google Maps. This new website greatly improves member experience by providing a modern website that will work on any device! Check it out here:

3 Image Formatting Mistakes to Avoid on your Website

We’ve already established that well-written content on your website is the key to SEO success but sometimes it takes more than that to draw your audience in and entice them to stay. They say that a picture is worth a thousand words. On your website this is especially true because that picture could turn a casual lurker into a lifelong member.

Adding images to your website is essential because it helps you communicate to your audience more effectively. Some people are very visual and so when they get hit with a wall of words, it can be overwhelming. That is why the use of imagery is one of the most powerful tools used in marketing today.

However, while images are powerful and essential, they can’t be effective if they aren’t displayed correctly on your website. Listed below are the top 5 image formatting mistakes to avoid:

1. Uploaded images are not optimized for web

Uploading images that are not optimized for the web can be an issue that slows down your website and increases load time. This happens because the file size of the image used is simply too large.

Helpful Tip:  If you have an image editing tool such as Photoshop, you will be able to optimize your images for the web easily.

2. Uploaded image is not displaying correctly

If you upload an image to your website and it looks blurry, then that can mean one of two things:

    • The resolution for the image is incorrect: You will want to make sure that you have an image resolution of 72 ppi to 120 ppi. Unlike print design, you can get away with a much lower resolution for the web.


  • The original image was small and re-sized larger. Many times, when you take a smaller image and make it bigger, it doesn’t always work out as the resolution for the original image was low and the image itself is not in a vector format. That means, when you size it up, it takes the ppi resolution that it has and stretches the pixels thereby making the picture blurry.


Helpful Tip: For the sake of image quality, it is much better to reduce the size of a large image and place it on your website than to take a smaller image and increase it in size.

3. The image looks disproportionate

You found the perfect image for your website but it is portrait and you need a landscape image. So, you decide to re-size the image so that it is wider instead of taller. When you upload it on your site, you notice that it looks odd.

Helpful Tip: Before you look for an image for your website, be sure to decide whether you want it to be in portrait format or landscape format. If you find a very large image you can sometimes crop it to the desired format (depending on the image), but I have found that it is easier to know which format you need before you find the image, that way you don’t have to deal with that hassle later on.


SEO Tip for Images - Lightbulb IconSEO Tip for Images: Don’t forget to give your images alt tags with descriptions when you upload them. Not only does this make your images more accessible for handicap users, it also adds to your website search engine optimization and helps your site rank higher in searches!

Hosted Sites Updated to WordPress 4.5

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The latest greatest WordPress version 4.5 “Coleman” has been deployed on our hosted WordPress sites.  For more details, read the press release.

Celebrating Financial Literacy

The month of April is both Financial Literacy Month and Youth Savings Month.  In celebration, the Disclosures have released a new animated video entitled “The Tale of Kidd Silver, the Savviest Pirate to ever Sail the Seas”

Without further ado, here is the video.  Enjoy!


The Aftermath of Mobilegeddon

Last year around this time, we posted an article on Google’s upcoming Mobilegeddon, which discussed the coming change of the search platform and the potential of rank penalizing for websites that were not mobile-device friendly.

As of today, 25% of websites that were not mobile-friendly have adopted a mobile web presence.  Meanwhile, the divide between the websites that are mobile-friendly and those that aren’t is growing larger every day.

We know that Google continues to adjust its algorithm to give users the very best and most accurate search results possible.  That is why, Google is tweaking its algorithm once again in what some are calling Mobilegeddon II.  This newest update will happen in May (2016).

Here’s what you need to know:

  • Mobile-friendliness is becoming more of a requirement to rank high on searches done through mobile devices.
  • In May, Google will update it’s mobile algorithm to be a bit more aggressive in terms of SEO and mobile-friendliness.\

How aggressive this newest algorithm update will be, remains to be seen.

The world wide web is always evolving and new standards are put into place to make the user-experience even better and more serviceable. We know that having a solid web presence is important, which is why over the last several years, we at CU*Answers have been incorporating mobile-responsive design components in all of the websites we build.  It is our mission to always keep up to date on the latest technology, so that we can continue to deliver the very best to our clients.

If you have had a website designed from us within the last 3 years, then your website is likely mobile optimized.

Not sure if your website is mobile-device friendly?  Check out this great tool provided by Google!  Simply enter your website’s address in the toolbar and click “analyze”.   Note that the analysis of your website might take a minute.

If your website does not have a mobile presence, then it is time to consider a redesign. We have limited redesign slots available, and slots are filled on a first come, first served basis.