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Sunday, October 26, will be a big day for our network, with maintenance planned that will cause intermittent service interruptions for some services, including CU*Answers-hosted client websites.
If we host your credit union website, members will be unable to access the site during the maintenance window. This means that although online banking will be available, members will not be able to access It’s Me 247 from your website. We will not be able to present members with a splash page on your website during the maintenance window, but for those with a CU*Answers hosted website we have posted a Service Alert on your OBC page to notify members of the network maintenance. Let us know if you would also like to add this notice to your CU*Answers hosted website.
Here is a sample of the alert content:
From approximately 12:00 AM ET to 12:00 PM ET on Sunday, October 26, online banking will be unavailable due to network maintenance. Thank you for your patience as we perform these necessary upgrades.