development

HTML, CSS, PHP, Ajax, Content, Search Engines, web browsers, mobile devices...web development is a complex process.

One stop for all your web development and hosting needs.

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hosting

Web hosting requires a lot of trust. Trust with your files, messages, and information. You already trust us with your priceless member data; trust us with your web data as well. Our hosting is rock solid, with state-of-the-art servers and around the clock monitoring.

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website updates

Web Services Professionals will manage your web site updates. You simply provide the content and we'll optimize it, test it and publish it. Avoid the hassle of managing HTML and browser compatibility. Let our professionals do it for you.

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Screen Resolutions 2015 Edition

2015-02-04 14_19_45-Screen Resolutions 2015 Edition – CU_Answers Web Services
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When I started at CU*Answers nearly 10 years ago, our web site designs targeted an 800×600 browser size. This was considered the standard at the time. This meant that we considered the viewable space on any monitor with the web browser at full screen as 800 pixels wide by 600 pixels tall.

Over the years, the best practice moved to 1024×768 resolution and many sites were designed with this in mind. If you can picture these dimensions in your head, and relate them to TVs, you’ll notice they are the older square shape of TVs. It’s nearly impossible to find these now. TVs, and likewise computer monitors have moved to the wider letterbox, rectangular shape like cinema movie screens. Read More »

Questions about Website Security

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CU*Answers Web Services recently received some questions about website security. This client was concerned about the recent defacement of a Credit Union website in Montana and asked about how this would be handled at CU*Answers. We thought they were some good questions, so we wanted to share our answers with everyone. Here they are:

Who do we contact by phone to completely shut down our website? And does that include weekends and afterhours?
During M-F 8-5 business hours, call the Web Services Team 616-285-5711 x275
After hours, call Customer Support 800.327.3478 where someone is on call 24/7 to engage the appropriate team for response.
If something odd occurs does CU*Answers provide a diagnostic or forensic analysis of what happened?
We analyze our logs regularly to determine the source and method of attacks in order to mitigate attempts proactively. In the case of a successful “hack” we would do our due diligence to learn and prevent further abuses. We don’t have a formal plan to provide you with a report of those findings, but we’d be happy to share any findings deemed beneficial.
Does WordPress receive the same attention to updates and monitoring for security as our site?
I’m not sure I understand this question, your site does use WordPress, which we monitor and update continuously and update both the WordPress core software and plugins, this is one of the benefits of hosting with us. We also use several WordPress plugins to monitor security and log admin logins and changes on your site. Furthermore, Network Services has several protections in place at the network level including firewalls and intrusion detection systems – to name a couple – to assist in mitigating attacks.
Lastly, would CU*Answers automatically post a temporary site or link to take members to a “safe” site – bypassing the unwanted component – to access their information?
Yes, we would absolutely respond with necessary action to protect your members from any security incident. This response would depend on the severity of a compromise, ranging from removing the threat by redeploying your site from a version we keep in our code version control system, to potentially redirecting requests to your site directly to your online banking URL until the risk was mitigated.

Isthmian CUSO

Isthmian CUSO - Capital for Small Business
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Congratulations to Isthmian CUSO, aka ic-cuso.com, on the launch of their new website based on our WordPress with SiteControl platform.   Among other features their site leverages Responsive Web Design to adapt to displays on various devices.   The CUSO’s missions is to enable credit unions and business lending CUSOs to deliver alternative business lending solutions to its members.

 

Network Maintenance 4/21

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On Tuesday morning, April 21, from 12-8 AM ET, we will be performing internal network maintenance. During this time, there may be brief network interruptions to the following services:

  • CU*Talk audio response and our phone system
  • It’s Me 247 online and mobile banking
  • CU*CheckViewer check images
  • eDOC applications
  • Hosted web/mail sites and cuanswers.com
  • AnswerBook
  • CU*Spy
  • RAS/VPN/remote access

Lakes Community CU Website Redesign Launch

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Congratulations to Lakes Community Credit Union on the launch of their new site design. The new design utilizes WordPress with Site Control and includes responsive support for mobile devices, CO-OP ATM Locator, the Online Banking Widget, and featured rates. Check out the new site design today at https://www.lakescommunitycu.org/

Hanesbrand CU Website Launch

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Congratulations to Hanesbrand Credit Union on the launch of their new site design. The new design utilizes WordPress with Site Control and includes Featured Rates, modern full-sized banners, and site search. Check out the new site design today at http://www.hbicu.org/

Network Maintenance 3/8

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On Sunday afternoon, March 8, from 1 – 7 PM ET, we will be performing internal network maintenance. During this time, there may be brief network interruptions to the following services:

  • CU*Talk audio response and our phone system
  • CU*CheckViewer check images
  • eDOC applications
  • Hosted web/mail/ FTP sites and cuanswers.com
  • AnswerBook
  • MoveIT
  • CU*Spy