Marketing to your online bankers

Carma from Affinity Group shared this article with us, and we wanted to share it with the rest of you.

A better Internet Bank? Who gets it right…

The article talks about how most Financial Institutions focus on the transactional aspect of Online Banking.  Read More »

CUSO Development Company Private Site

A few weeks ago at the CUSO Development Company Board meeting, CU*Answers Web Services launched the new CUSO Development Company Best Practices website.

This private blog was created for clients and partners of CUSO Development Company may collaborate on opportunities and share ideas regarding best practices.  This site was built on WordPress and intentionally styled to keep the look and feel of the corporate site.

Holiday Hours

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Web Services will be closed on Monday, July 5, 2010 in observance of Independence Day.  Our regular hours will resume on Tuesday, July 6th, 9 AM to 6 PM Eastern Time.  Web updates submitted on Friday July 2nd will be published on Tuesday July 6th or Wednesday July 7th.

In the event of an emergency, please follow standard CU*Answers after hours contact procedures.

Have a happy and safe holiday!

New Site for CU*South

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Last week, right before the CU*Answers Leadership Conference, Web Services launched a new website for our cuasterisk.com partner CU*South.  This new site takes a radical break from their previous website strategy in that with this new site they are going to manage their own content locally.  Because this new site is built using WordPress, they can simply log in and publish new content as needed.

The entire site is dynamically controlled through the WordPress dashboard including some of the newer features of WordPress 3.0 such as custom background images.

Reg E and Opt In

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We’re getting several emails about adding Opt-In forms to Credit Union websites in response to Reg E.   At this time, we are asking everyone to sit tight. We suggest you read up on what CU*Answers and our partners, such as Xtend, are preparing in response to Reg E. There is information online in the CU*Answers Kitchen.  Additional information is presented in a recorded webinar at Ondemand.cuanswers.com.  We are also preparing marketing collateral for your to use in statements, e-statements, e-Info, in your lobby and on your website. In the end, members will be able to opt-in via It’s Me 247 Online Banking. We would expect more information to be announced at Leadership Conference. We know this is a large and pressing concern for Credit Unions. But rest assured, CU*Answers is working on it and will have a solution well within the time frame.

Update:  Some marketing collaterals have been published.

Please feel free to contact us with any further questions.

PowWOW Experience by Mike Varley

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This is a Guest Post by Mike Varley, IT Manager from Frankenmuth Credit Union and winner of our Free Trip to the Passageways PowWOW Contest.

As the winning entry in the essay contest sponsored by CU*Answers, I was given the opportunity to spend two full days immersed in the world of Passagways, intranet portals and collaboration, and I thank those who put it together for that opportunity! Attending the Passageways Powwow conference was well worth the time. In this short synopsis, I can only give you a high level view, but there is much more underneath. Suffice it to say the environment was thought provoking, positive and a model of open collaboration. Read More »